Fans are saying this is Unbelieb-able. Justin Bieber cancelled meet and greets on his Purpose tour (including the Palace on April 25) which is disappointing to many. But it seems to be the refund policy that is making fans even more upset. For instance, if you purchased the Ultimate #Purpose Experience, in order to get a refund for the 2K back, you have to give up your ticket too.

There were three VIP ticket packages. Two included pictures with Bieber. The biggest and most expensive was the $2,000 Ultimate #Purpose Experience. “Beliebers” who chose this package got the best seats to the concert along with a meet and greet with Bieber before the show where fans could take individual selfies. $925 included a ticket and group selfie.

According to a post on Instagram, he ends up “feeling so drained and filled with so much of other people’s spiritual energy that I end up so drained and unhappy.. Want to make people smile and happy but not at my expense and I always leave feeling mentally and emotionally exhausted to the point of depression”… more